Leiden Bilutleie

Rental Car Group deserve my trust

Dear Sir /Madam, There are 2 things which could be improved:1. It would be wonderful to have single invoice for whole rental. 2. It was really surprising for me when I couldn't get the invoice when I returned the car to greenmotion. I was told by the lady at the desk that because it's dark the car will be checked tomorrow and after that the invoice will be sent to my email address. I'm not sure if it's a problem to check the car with flash light but it seemed impossible. So if anything happened with the car overnight on the parking I would be basically held responsible which is something I don't like. I've been renting a lot (I'm in Hertz presidents circle) but this is first time I had such problem. Other than that it was perfect!!! Regards, Dominik

Helpful Guys at the parking lot. Promises kept.Polite assistance at the desk

We recently used Rentalcargroup to book a rental to the Netherlands. The unlimited mileage and additional country allowance, gave us the opportunity to utilize the car in nearby Germany. The experience was seamless. We landed in Amsterdam at Schipol Airport, and made our way to Enterprise as directed on our paperwork from Rentalcargroup. The agent did not have the car class that we reserved, but upgraded us at NO additional charge to the next class of car. The vehicle had navigation included and only 4,000 miles on it, it ran beautifully and felt very safe. No issues to speak of whatsoever. The rental process and return was simple! We would absolutely use Rentalcargroup again, as we felt very comfortable with our experience. An additional note, the rep at Enterprise was very knowledgeable, and provided us directions and guidance on parking in the city center.Thanks Rentalcargroup for a worthwhile experience!

We wee very happy with all aspects if the car hire, from booking online to the device at the airport and a clean, reliable car that was better than the one we had booked. Very happy.

I reserved a larger model volvo car due to the size of the boot, when i reached the customer counter i was told that this particular vehicle car does not have winter tyre, and i was given a merc which was very small and i was disappointed. eventually i was given the volvo i requested by the delivery counter. i did not understand the logic. the girl at the delivery counter was very polite and customer oriented. other than that everything was superb. will certainly use your company service again. Thank you.

Speedy, polite and efficient, good car - best car hire experience ever.

At hime I drive a F150, the Volkswagen UP was just great...

Happy with the service, very competitive prices especially for an automatic - great run around car and easy access to and from airport. Will use again.

All fantastic .

the service and car performance was excellent. will use it next time again

Budget price for top service

Your staff, car and lady navigator provided us a safe and enjoyable visit to our friends and many wonderful sites in The Netherlands.